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Privacy Policy

By accessing or using the Services, or by accepting our Terms and Conditions (the “Terms”) or any other terms that incorporate this Privacy Policy by reference, you agree on behalf of yourself and any organization that you represent (together, “you”) that you have read and understood this Privacy Policy and that you consent to the collection, use, and sharing of information as discussed below. If you do not agree with this Privacy Policy, do not access or use the Services or the Platforms. This Policy is incorporated into and made a part of our Terms and Conditions.

USERS’ PRIVACY RIGHTS


Head Information Technology
32, Sakponba Road,
Benin City, Edo State.
fastmfb@fastmfb-ng.com

By continuing to use our mobile application(the "Mobile App") you acknowledge and agree that yuou carefully read and understood the terms of use and privacy policy. You right in relation to your persoanl data are as follows:


(VIII) the right to the portability of Your Personal Data

USERS’ PERSONAL INFORMATION

FAST MFB collects and use any information you supply when you interact with the mobile app, you share personal details like your name, Bank Verification Number, Valid Identification, address and picture. By using the mobile app to transact, you also share details of your transactions with us. Additionally, we may request explicit permission to see other information like your address book, location, photos and data from your camera.


  • Details you give when you sign up on the Mobile App, like your BVN, name, date of birth, gender, phone number, residential address, and email address.
  • Images would also be collected for the purpose of KYC and other features like adding your profile picture.
  • Information you give us through the in-app chat so we can help you.
  • We shall also access your contact list information to enable you to perform certain functions like sending airtime and data to a person on your contact list.
  • We may collect internet protocol (IP) address, browser type, device ID, internet service provider (ISP), information about your computer and software, links materials You request, your approximate location, referring/exit pages, date/time stamp, and other metadata. Platforms may embed Javascript code into page loads, which instructs Users’ web browsers to make web requests back to our servers to collect information about the User page views and other activities.
  • We collect certain information from the User’s browser using small data files called “cookies”. The Platform may use session cookies to help recognize a User who visits multiple pages during the same session so that the User does not have to enter a password to access each page. Session cookies terminate once the User closes the browser

  • We also use persistent cookies to collect, store and track information. The Platform uses persistent cookies to store the User’s login ID (but not the User’s password) to make it easier for the User to login when the User returns to the website. We encode our cookies so that only us can interpret the information stored in them. You can remove or block persistent cookies using the settings in your browser, but this may limit your ability to use our Platform.

    • FAST MFB will always comply with the principles outlined below for the purpose of collecting, storing and using a User’s personal information.

  • Data shall be collected and processed with a specific, legitimate and lawful purpose which shall be consented to by the User before collection and processing;
  • Data may be further processed for archiving, scientific research, historical research and statistical purposes for public interest without obtaining the consent of the User;
  • Data collection and processing shall be adequate, accurate and with consideration for the dignity of the human person;
  • Data shall only be stored for the period which is reasonably needed and as required by the relevant and applicable laws; and 
  • Data shall be secured against all foreseeable hazards and breaches such as theft, cyberattack, viral attack, dissemination, and manipulations of any kind.

    • FAST MFB is required to comply with the Nigeria Data Protection Regulation 2019 (NDPR) and other relevant laws and regulations regarding reporting requirements in relation to data breaches and report any personal data breach where there is a risk to the rights and freedoms of a User. Where a personal data breach results in a high risk to a User, such a User also has to be notified unless subsequent steps have been taken to ensure that the risk is unlikely to materialise, security measures were applied to render the personal data unintelligible (e.g. encryption) or it would amount to disproportionate effort to inform the User directly. In the latter circumstances, a public communication must be made, or an equally effective alternative measure must be adopted to inform such a User, so that he/she can take any necessary remedial action.

    We may amend this Privacy Policy at any time by posting a revised version on this page. The revised version will be effective at the time we post it unless we provide additional notice or an opportunity to “opt-in” because changes are material or retroactive. If you keep using our Services, you consent to all amendments to this Privacy Policy.

    This Policy is made according to the provisions of NDPR and any other relevant Nigerian laws, regulations or international conventions applicable to Nigeria. 

    January 2024